Cancellations & Refunds

1. Cancelling

You can cancel your subscription at any time from your account settings or by emailing support@growgodzilla.com. Your plan then runs until the end of the period you have paid for, and you will not be charged again.

2. Refunds

Payments are for access to the Service over the period you pay for, so we do not offer a general money-back guarantee. If something has gone wrong, for example a billing error, a duplicate charge or a problem we caused, tell us and we will look at it fairly and put it right.

3. Renewals

Subscriptions renew automatically. Cancel before the renewal date to avoid the next charge.

4. Third-party costs

If you connect your own API keys (BYOK), usage charged by those providers is billed to you directly by them. We cannot refund it.

5. Your statutory rights

Nothing in this policy affects your legal rights. If you are a consumer in the United Kingdom, you may have rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including a right to cancel within 14 days of purchase in some cases. If you ask us to start the Service during that period, you may need to pay for what you have used.

6. How to ask

Email support@growgodzilla.com from the address on your account, or use our contact form and choose "Billing & refunds". We normally reply within one business day.

TMRW MADE LTD · Company number 17275374 · 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom